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FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR CANCELLATION POLICY?

24 hours notice is required for any cancellation. A full session charge will be applied for any late cancellation or no show.

IS THERAPY CONFIDENTIAL?

Yes. Everything you say in therapy is confidential. There are a fews times when state law requires that confidentiality be broken: risk of harm to self, risk of harm to another, elder or child abuse/neglect, or if records were subpoenaed by the courts.

DO YOU PROVIDE ONLINE THERAPY?

Yes. I do provide online therapy for those who reside in the state of New York, New Jersey, Texas or Florida. I use a HIPPA compliant platform to maintain security and confidentiality. If interested, please contact me to learn more about it.

ARE YOU THE RIGHT THERAPIST FOR ME?

THERAPY IS AN EXTRA COST, IS IT WORTH IT?

Finding the right fit for therapy is one of most important steps for successful therapy. Please contact me for a free 15 minute phone consultation, so you can get a feel for yourself if you think we would be a good fit.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

I accept payment by credit card or Zelle. Payment is due at the time of service.

Therapy is an additional cost. It is an investment in yourself, your well-being, your health, and your ability to be your best. This growth can lead to positive changes in your relationships, your motivation, your work, your stress, and your self-esteem. Sometimes a good question to ask ourselves is "what is the cost of not coming to therapy?"

WHAT KINDS OF PATIENTS DO YOU TREAT?

I work with adults and couples  from diverse socioeconomic, racial, ethnic, and faith backgrounds dealing with a wide range of topics.

CONSUMER RIGHTS

Texas Residents:

1. How to Request Your Health Care Records

You have the right to request access to your health care records that we maintain. To do so, please follow these steps:

Request Method:

  • Submit a written request.

  • Include your full name, date of birth, dates of service, and specific records requested.

Contact for Records Requests:

Your request will be processed in accordance with applicable Texas law and federal privacy regulations (HIPAA).

 

2. How to Contact the Licensing Authority

If you need to contact the Texas Behavioral Health Executive Council (BHEC) regarding licensing, disciplinary inquiries, or general assistance:

Texas Behavioral Health Executive Council – Contact Information:

  • Website “Contact Us” page: https://bhec.texas.gov/contact-us

  • Phone: (512) 305-7700

  • Mailing Address:
     Texas Behavioral Health Executive Council
     1801 Congress Ave., Suite 7.300
     Austin, TX 78701

Use the Council’s contact page to find the appropriate program or topic that best describes your question or concern. bhec.texas.gov

 

3. How to File a Consumer Complaint

If you believe your rights regarding health records access or provider conduct have been violated, you may file a complaint with the Texas Office of the Attorney General – Consumer Protection Division:

Online:

Phone:

  • Consumer Protection Hotline: 1-800-621-0508

You will be asked to provide a clear statement of the issue, relevant dates, and any supporting information. Supporting documentation may be uploaded during the online submission. 

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